Order Confirmation and Delivery
Once you have decided which vouchers to purchase and have reviewed your order, you will be asked to complete your contact and shipping details. Once these are completed and you submit your order you will be redirected to PayPal, our commercial partners, to process your payment. Once payment has been authorised by PayPal we will then arrange for the delivery of your vouchers. We have taken the utmost care to make sure your voucher arrives in pristine condition but if your package is damaged in any way please contact our customer services department via email at email@example.com.
Credit Card Security
On placing your order you are transferred to PayPal to make your purchase. All credit card details are processed at this site. For all enquiries relating to payments, please contact PayPal directly.
It is the responsibility of the customer to inform PayPal of any change of address, contact phone number or email address, both before and after receipt of the goods.
We accept all cards shown below (Mastercard, Visa, Visa Delta, Visa Electron, Visa Purchasing, Solo, Switch, JCB).
Value Added Tax (VAT)
Please note that gift cards are VAT exempt and as such we are not able to provide a VAT receipt.
Delivery Rates and Schedule
We aim to deliver your order promptly however we ask that you allow 5 – 7 working days for delivery. Please allow longer during busy periods (Christmas etc.) or bad weather. Our vouchers are despatched free of charge by First Class post only. We do not offer compensation for late delivery, but if your order is likely to be unduly delayed for unforeseen reasons we will endeavour to notify you by email. For further information please contact us at info firstname.lastname@example.org.
You have the right to cancel your order within 7 days of receiving your gift voucher as long as it has not been redeemed, partially or fully, in any way. Please email us at email@example.com if you wish to return your voucher for a refund.
We offer a full replacement guarantee if your order arrives damaged.
Items purchased may be subject to minor colour variations to the on screen representations. Please note that the gift card CANNOT be used at The White Brasserie pubs – a gift card for the pubs is due for launch very shortly and will be available from www.whitebrasserie.com.
Valid for 12 months from date of purchase.
All images displayed within this website are subject to copyright of the artist and all rights are reserved. By purchasing goods from mamanblanc.com, you only acquire ownership of the physical goods. You do not acquire any right or intellectual property rights to re-use the images. It is a breach of copyright to publish, copy, reprint, distribute, broadcast or otherwise use any image without the prior written agreement of Blanc Brasseries Ltd.
We are committed to respecting your privacy. We only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Information you supply to us will be used only for the purposes of processing and delivering your order, and will not be passed on to any other third parties without your consent. For any further enquires or if you have any problems please contact us.
If you have any suggestions, comments or complaints please write to us at firstname.lastname@example.org . We will endeavour to reply to all email correspondence within 48 hours (except weekends).
We are contactable Monday to Friday, 9am to 5.30pm, on 020 3166 2727 or via email at email@example.com.
Our offices are closed at weekends and during public holidays.